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Help and FAQ

What is an Ebook?

The term Ebook stands for electronic book. It is basically a book in digital form that can be read on your PC. They come in many formats including PDF, exe and Word.

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Do I need any special software to read an Ebook?

Most Ebooks can be read using the default software of your computer. For Ebooks in PDF format, you will need Acrobat Reader which can be obtained from www.adobe.com. Ebooks in Word format will require Microsoft Word or OpenOffice.org. Many Ebooks come in exe format which can be read on any PC running Microsoft Windows.
You will also need extracting software such as Winzip to unpack your purchase from the ZIP folder that it will arrive in. In Windows XP this can be done by extracting the zip file as a compressed folder.

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When will I get a download of my purchase?

After you have made your payment it will be verified by PayPal. When the payment has been confirmed we will receive notification from PayPal and e-mail you a link to your login area where you can download your purchase.

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Which methods of payment do you accept?

Currently we accept credit card and debit card payments by PayPal. You do not have to have a PayPal account to pay through our PayPal interface. Non PayPal account holders should use the 'Secure Checkout' option which will allow them to pay using their existing credit card.

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I cannot download my purchase! What shall I do?

If you are experiencing any problems please use our contact us page to describe your difficulties. We're happy to help.

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